Europe Haguenau – Hotel & Spa

General

• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Lift
• Safety deposit box
• Soundproof rooms
• Heating
• Non-smoking throughout
• Air conditioning
• WiFi available in all areas

Activities

• Sauna
• Spa and wellness centre
• Massage (additional charge)
• Hiking
• Hammam
• Indoor pool
• Indoor pool (all year)
• Spa facilities
• Spa lounge/relaxation area
• Spa/wellness packages
• Back massage
• Couples massage
• Full body massage
• Walking tours
• Bike tours (additional charge)

Services

• Room service
• Meeting/banquet facilities (additional charge)
• 24-hour front desk
• Packed lunches
• Fax/photocopying (additional charge)
• Private check-in/check-out

Food & Drink

• Restaurant
• Bar
• Breakfast in the room
• Special diet menus (on request)
• Kid meals (additional charge)
• Wine/champagne (additional charge)
• Fruits (additional charge)

Internet

• Internet services
• WiFi
• Free WiFi

Outdoors

• Garden
• Terrace

Parking

• Parking
• Free parking
• Parking on site
• Private parking
• Accessible parking

Accessibility

• Wheelchair accessible
• Toilet with grab rails
• Lower bathroom sink

Pool and wellness

• Heated pool
• Sun loungers or beach chairs
• Swimming pool
• Swimming Pool

Reception services

• Invoice provided

Safety & security

• 24-hour security
• Key card access
• Security alarm
• Smoke alarms
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• First aid kit available
• Face masks for guests available

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized
• Delivered food is securely covered