Garden & City Cauterets Balneo 
Aparthotel
Our property is located in the heart of the spa town of Cauterets, at the gateway to the Pyrenees National Park. This is an exotic place where you can enjoy a natural and preserved environment in summer and winter. Thanks to its typical 19th century buildings, the town of Cauterets has a rich historical heritage. The central location of our residence will allow you to quickly access the thermal centre (10 minutes on foot) and the ski lifts of the ski resort (5 minutes on foot).The residence has a balneo of 400m². An indoor complex including: a swimming pool, a sauna, a hammam, a sensory corridor and an ice fountain. The hotel has its own bar and restaurant where you can enjoy the local gastronomy, served as an all-you-can-eat buffet, during your breakfasts and dinners. A children's playground and a covered car park complete our services to make your stay more enjoyable. Most of our accommodations are equipped with a kitchenette to facilitate the organization of your days and preserve a total independence. Comfortable and functional, they are suitable for individuals, couples, friends or families.
TripAdvisor Traveller Rating:
PROS
- Good location
- Private car park
- Indoor pool
- Meeting room
- Restaurant
- Most of the rooms are large
CONS
- Wifi is average
- Soundproofing not very good
Rooms and rates
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Rate per night for the cheapest room available
Available
Not Available
*Package of minimum 2 nights or more
Rate per night for the cheapest room available
Available
Amenities
Important information
City tax is payable at the residence. Please note that guests must clean the kitchenette and the dishes before departure. Guests sleeping on the bunk beds are recommended to be a maximum of 1.60 metres tall. Bunk beds are 160 cm x 80 cm and are for children only. When booking from 7 rooms or more than 15 people, different policies and additional supplements may apply. Special conditions and additional costs are to be expected for any reservation of 7 rooms or more. Prepayment in advance. In case of cancellation: Up to 60 days before check-in, you will be refunded 50% of the total amount of the reservation. From 59 to 30 days before check-in, you will be refunded 25% of the total reservation amount. From 29 days before check-in, cancellation will not be refundable. A 50% prepayment will be requested once your reservation is confirmed. On the evenings of 24/12 and 31/12, the restaurant offers a special New Year's Eve menu. For half-board or full-board bookings, you will be asked to pay a supplement on site to enjoy this festive meal. Otherwise your dinner will be refunded. On 12/25 and 01/01, a special brunch will replace breakfast and lunch. Breakfast and catering services as well as Balneo access will not be available from November 25 to November 28 inclusive.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. Parking is subject to availability due to limited spaces.Hotel Amenities and Services
General
- Pets allowed
- Non-smoking rooms
- Facilities for disabled guests
- Family rooms
- Lift
- Heating
- Non-smoking throughout
Activities
- Sauna
- Skiing
- Solarium
- Spa and wellness centre
- Massage (additional charge)
- Children's playground
- Billiards
- Darts
- Hiking
- Hammam
- Indoor pool
- Indoor pool (all year)
- Spa facilities
- Spa lounge/relaxation area
- Back massage
- Foot massage
- Head massage
- Hand massage
- Full body massage
- Fitness
- Walking tours
- Bike tours
Services
- Meeting/banquet facilities (additional charge)
- 24-hour front desk
- Laundry (additional charge)
- Packed lunches
- Fax/photocopying (additional charge)
- Luggage storage
- Concierge service
- Lockers
- Shared lounge/TV area
- Daily housekeeping (additional charge)
Food & Drink
- Restaurant
- Bar
- Snack bar
- Kid meals (additional charge)
- Wine/champagne (additional charge)
- Coffee house on site
Ski
- Ski storage
- Ski pass vendor
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Terrace
- Outdoor pool
- Sun terrace
- Outdoor pool (seasonal)
- Picnic area
Parking
- Parking
- Parking garage
Accessibility
- Toilet with grab rails
- Higher level toilet
Pool and wellness
- Pool with view
- Heated pool
- Swimming pool
- Swimming Pool
Reception services
- Invoice provided
Entertainment and family services
- Board games/puzzles
- Indoor play area
Safety & security
- Security alarm
- Smoke alarms
- Fire extinguishers
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- First aid kit available
- Access to health care professionals
- Face masks for guests available
Physical distancing
- Cashless payment available
- Physical distancing rules followed
- Screens or physical barriers placed between staff and guests in appropriate areas
Cleanliness & disinfecting
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- All plates, cutlery, glasses and other tableware have been sanitized
Location
Nearest hotels
- 120 m : Hôtel du Lion d'Or
Outstanding, 5
from €127/night - 150 m : Hôtel Résidence Le Lys
Excellent, 4
from €82/night - 9 km : Résidence Val de Roland
Excellent, 4
from €82/night - 9 km : Hôtel Tourmalet
Good, 3
from €94/night - 9 km : Hôtel Terminus
from €93/night
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
