Chateau Eza

General

• Pets allowed
• Non-smoking rooms
• Family rooms
• Safety deposit box
• Heating
• Air conditioning
• WiFi available in all areas

Activities

• Massage (additional charge)
• Tennis equipment (additional charge)
• Beauty Services
• Facial treatments
• Make up services
• Hair treatments
• Manicure
• Pedicure
• Hair cut
• Hair colouring
• Hair styling
• Body treatments
• Back massage
• Neck massage
• Foot massage
• Couples massage
• Head massage
• Hand massage
• Full body massage
• Beach
• Walking tours (additional charge)
• Bike tours (additional charge)
• Tour or class about local culture

Services

• Room service
• Meeting/banquet facilities (additional charge)
• 24-hour front desk
• Business centre (additional charge)
• Babysitting/child services (additional charge)
• Laundry (additional charge)
• Dry cleaning (additional charge)
• Ironing service (additional charge)
• Valet parking
• Currency exchange
• Car hire
• Tour desk
• Fax/photocopying
• Concierge service
• Daily housekeeping

Food & Drink

• Restaurant
• Bar
• Breakfast in the room
• Snack bar
• Special diet menus (on request)
• Kid meals (additional charge)
• Wine/champagne (additional charge)
• Fruits (additional charge)
• Coffee house on site

Internet

• Internet services
• WiFi
• Free WiFi

Outdoors

• Terrace
• Outdoor furniture

Parking

• Parking
• Parking on site
• Private parking

Entertainment and family services

• Board games/puzzles
• Baby safety gates

Safety & security

• 24-hour security
• Key access
• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available
• Face masks for guests available

Physical distancing

• Physical distancing rules followed
• Mobile app for room service
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized
• Delivered food is securely covered