Hôtel Val d'Este

General

• Pets allowed
• Non-smoking rooms
• Family rooms
• Heating
• Non-smoking throughout
• WiFi available in all areas

Activities

• Skiing

Services

• Room service
• Express check-in/check-out
• Shared lounge/TV area
• Daily housekeeping

Food & Drink

• Bar
• Snack bar
• Wine/champagne
• Coffee house on site

Ski

• Ski storage

Internet

• Internet services
• WiFi
• Free WiFi

Outdoors

• Terrace
• Sun terrace
• Outdoor furniture

Reception services

• Invoice provided

Entertainment and family services

• Board games/puzzles

Safety & security

• Key access
• Smoke alarms
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• First aid kit available

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• All plates, cutlery, glasses and other tableware have been sanitized