Hotel Villa Maya

General

• Pets allowed
• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Safety deposit box
• Heating
• Non-smoking throughout
• Air conditioning
• Designated smoking area
• WiFi available in all areas

Activities

• Sauna
• Massage (additional charge)
• Hiking
• Cycling
• Diving
• Beach
• Bike tours (additional charge)

Services

• Room service
• Airport shuttle
• Fax/photocopying (additional charge)
• Private check-in/check-out
• Shuttle service (additional charge)
• Airport shuttle (additional charge)
• Daily housekeeping
• Shuttle service

Food & Drink

• Bar
• Wine/champagne (additional charge)
• Coffee house on site

Internet

• Internet services
• WiFi
• Free WiFi

Outdoors

• Garden
• Terrace
• Outdoor pool
• Sun terrace
• Outdoor pool (all year)
• Outdoor furniture

Parking

• Parking
• Parking on site
• Private parking
• Parking garage
• Accessible parking

Accessibility

• Wheelchair accessible
• Toilet with grab rails
• Higher level toilet
• Lower bathroom sink
• Emergency cord in bathroom

Pool and wellness

• Swimming pool toys
• Heated pool
• Sun loungers or beach chairs
• Sun umbrellas
• Swimming pool
• Swimming Pool

Transport

• Airport pick up (additional charge)
• Airport drop off (additional charge)

Reception services

• Invoice provided

Safety & security

• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• First aid kit available

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized
• Breakfast takeaway containers