La Citadelle Metz MGallery

General

• Pets allowed
• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Lift
• Safety deposit box
• Soundproof rooms
• Heating
• Non-smoking throughout
• Air conditioning
• WiFi available in all areas

Activities

• Massage (additional charge)
• Billiards
• Couples massage
• Full body massage
• Cooking class (additional charge)
• Live music/performance

Services

• Room service
• Meeting/banquet facilities (additional charge)
• 24-hour front desk
• Babysitting/child services (additional charge)
• Laundry (additional charge)
• Dry cleaning (additional charge)
• Ironing service (additional charge)
• Express check-in/check-out
• Packed lunches
• Fax/photocopying
• Luggage storage
• Concierge service
• Daily housekeeping
• Pet bowls

Food & Drink

• Restaurant
• Bar
• Breakfast in the room
• Special diet menus (on request)
• Kid meals (additional charge)
• Wine/champagne (additional charge)
• Fruits (additional charge)
• Coffee house on site

Internet

• Internet services
• WiFi
• Free WiFi

Parking

• Parking
• Parking on site
• Private parking
• Accessible parking

Accessibility

• Wheelchair accessible
• Toilet with grab rails
• Higher level toilet

Reception services

• Invoice provided

Entertainment and family services

• Board games/puzzles

Safety & security

• 24-hour security
• Security alarm
• Smoke alarms
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Hand sanitizer in guest accommodation and key areas
• First aid kit available
• Access to health care professionals
• Thermometers for guests provided by property

Physical distancing

• Cashless payment available

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized
• Breakfast takeaway containers