Best Western Plus Hotel Carlton Annecy

General

• Pets allowed
• Non-smoking rooms
• Lift
• Heating
• Non-smoking throughout
• Air conditioning
• WiFi available in all areas

Services

• Room service
• 24-hour front desk
• Fax/photocopying (additional charge)
• Luggage storage
• Shuttle service (additional charge)
• Daily housekeeping
• Pet bowls
• Shuttle service

Food & Drink

• Bar
• Breakfast in the room
• Snack bar
• Wine/champagne (additional charge)

Internet

• Internet services
• WiFi
• Free WiFi

Parking

• Parking
• Private parking
• Parking garage
• Accessible parking

Reception services

• Invoice provided

Entertainment and family services

• Board games/puzzles

Safety & security

• Key card access
• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas

Physical distancing

• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation