Urban Hotel & Spa Aix les Bains BW Signature Collection

General

• Pets allowed
• Non-smoking rooms
• Family rooms
• Lift
• Safety deposit box
• Soundproof rooms
• Heating
• Non-smoking throughout
• Air conditioning
• WiFi available in all areas

Activities

• Tennis court
• Sauna (additional charge)
• Golf course (within 3 km) (additional charge)
• Skiing
• Spa and wellness centre (additional charge)
• Windsurfing
• Hot tub/Jacuzzi (additional charge)
• Canoeing
• Hiking
• Cycling
• Bowling
• Hammam (additional charge)
• Diving
• Horse riding
• Snorkelling
• Indoor pool (additional charge)
• Indoor pool (all year) (additional charge)
• Walking tours
• Bike tours (additional charge)
• Live music/performance
• Live sport events (broadcast)

Services

• 24-hour front desk
• Express check-in/check-out
• Fax/photocopying (additional charge)
• Luggage storage
• Shared lounge/TV area
• Daily housekeeping

Food & Drink

• Breakfast in the room
• Coffee house on site

Internet

• Internet services
• WiFi
• Free WiFi

Parking

• Parking
• Parking on site
• Private parking
• Parking garage
• Accessible parking

Pool and wellness

• Heated pool
• Sun loungers or beach chairs (additional charge)
• Swimming pool
• Swimming Pool

Reception services

• Invoice provided

Safety & security

• 24-hour security
• Key card access
• Security alarm
• Smoke alarms
• CCTV in common areas
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• First aid kit available
• Face masks for guests available

Physical distancing

• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• All plates, cutlery, glasses and other tableware have been sanitized