Appart'hotel Victoria Garden Pau

General

• Pets allowed
• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Lift
• Heating
• Non-smoking throughout
• WiFi available in all areas

Services

• Laundry (additional charge)
• Express check-in/check-out
• Packed lunches
• Fax/photocopying
• Luggage storage
• Concierge service
• Shared lounge/TV area

Food & Drink

• Wine/champagne (additional charge)

Internet

• Internet services
• WiFi
• Free WiFi

Parking

• Parking
• Parking on site
• Parking garage
• Accessible parking

Accessibility

• Wheelchair accessible
• Toilet with grab rails
• Higher level toilet

Reception services

• Invoice provided

Entertainment and family services

• Board games/puzzles

Safety & security

• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available
• Thermometers for guests provided by property

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized
• Breakfast takeaway containers