Excelsior Chamonix Hôtel & Spa

General

• Pets allowed
• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Lift
• Safety deposit box
• Soundproof rooms
• Heating
• Non-smoking throughout
• WiFi available in all areas

Activities

• Sauna (additional charge)
• Golf course (within 3 km) (additional charge)
• Skiing
• Spa and wellness centre (additional charge)
• Massage (additional charge)
• Hot tub/Jacuzzi (additional charge)
• Hiking
• Cycling
• Hammam (additional charge)
• Beauty Services
• Facial treatments
• Waxing services
• Body treatments
• Body scrub
• Body wrap
• Spa facilities
• Steam room
• Spa lounge/relaxation area
• Spa/wellness packages
• Back massage
• Neck massage
• Foot massage
• Head massage
• Hand massage
• Full body massage
• Walking tours
• Live sport events (broadcast)

Services

• Meeting/banquet facilities (additional charge)
• 24-hour front desk
• Airport shuttle
• Express check-in/check-out
• Packed lunches
• Fax/photocopying
• Luggage storage
• Shuttle service (additional charge)
• Airport shuttle (additional charge)
• Lockers
• Daily housekeeping
• Shuttle service

Food & Drink

• Restaurant
• Bar
• Snack bar
• Special diet menus (on request)
• Kid meals (additional charge)
• Wine/champagne (additional charge)
• Fruits (additional charge)
• Coffee house on site

Ski

• Ski storage
• Ski equipment hire on site

Internet

• Internet services
• WiFi
• Free WiFi

Outdoors

• Terrace
• Sun terrace
• Outdoor furniture

Parking

• Parking
• Parking on site
• Private parking
• Parking garage
• Accessible parking

Accessibility

• Wheelchair accessible
• Toilet with grab rails
• Higher level toilet
• Lower bathroom sink

Pool and wellness

• Sun loungers or beach chairs

Transport

• Public transport tickets
• Airport pick up (additional charge)
• Airport drop off (additional charge)

Reception services

• Invoice provided

Entertainment and family services

• Board games/puzzles

Safety & security

• 24-hour security
• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• First aid kit available

Physical distancing

• Cashless payment available
• Physical distancing rules followed

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• All plates, cutlery, glasses and other tableware have been sanitized