Hôtel Ermitage

General

• Pets allowed
• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Lift
• Safety deposit box
• Soundproof rooms
• Heating
• Non-smoking throughout
• Air conditioning
• WiFi available in all areas

Activities

• Tennis court
• Sauna
• Fitness centre (additional charge)
• Golf course (within 3 km) (additional charge)
• Fishing
• Skiing
• Games room
• Casino
• Solarium
• Spa and wellness centre (additional charge)
• Massage (additional charge)
• Children's playground
• Billiards
• Karaoke
• Darts
• Hot tub/Jacuzzi
• Canoeing
• Hiking
• Cycling
• Hammam
• Horse riding
• Snorkelling
• Indoor pool
• Indoor pool (all year)
• Indoor pool (seasonal)
• Entertainment staff
• Hot spring bath (additional charge)
• Kids' club
• Open-air bath
• Tennis equipment
• Badminton equipment
• Spa facilities
• Steam room
• Spa lounge/relaxation area
• Spa/wellness packages
• Fitness
• Yoga classes
• Fitness classes
• Fitness/spa locker rooms
• Temporary art galleries
• Walking tours
• Bike tours (additional charge)
• Cooking class (additional charge)

Services

• Room service
• Meeting/banquet facilities
• 24-hour front desk
• Airport shuttle
• Business centre
• Babysitting/child services (additional charge)
• Laundry (additional charge)
• Dry cleaning (additional charge)
• Barber/beauty shop
• Ironing service
• Express check-in/check-out (additional charge)
• Valet parking
• Currency exchange
• Packed lunches
• Car hire
• Tour desk
• Fax/photocopying
• Luggage storage
• Concierge service
• Private check-in/check-out
• Shuttle service (free)
• Airport shuttle (additional charge)
• Shared lounge/TV area
• Daily housekeeping
• Strollers
• Pet basket
• Pet bowls
• Shuttle service

Food & Drink

• Restaurant
• Bar
• Breakfast in the room
• Kid meals (additional charge)

Ski

• Ski storage
• Ski equipment hire on site
• Ski pass vendor

Internet

• Internet services
• WiFi
• Free WiFi

Outdoors

• Garden
• Terrace
• Outdoor pool
• Sun terrace
• Outdoor pool (seasonal)
• Outdoor furniture

Parking

• Parking
• Free parking
• Parking on site
• Private parking
• Accessible parking

Pool and wellness

• Swimming pool toys
• Heated pool
• Plunge pool
• Pool bar
• Shallow end
• Sun loungers or beach chairs
• Sun umbrellas
• Kids' pool
• Swimming pool
• Swimming Pool

Entertainment and family services

• Board games/puzzles
• Indoor play area
• Kids' outdoor play equipment

Safety & security

• 24-hour security
• Key card access
• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Hand sanitizer in guest accommodation and key areas
• First aid kit available
• Access to health care professionals
• Face masks for guests available

Physical distancing

• Physical distancing rules followed

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays

Food & drink safety

• Physical distancing in dining areas