Best Western Hôtel Hermitage

General

• Pets allowed
• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Lift
• Safety deposit box
• Heating
• Non-smoking throughout
• Designated smoking area
• WiFi available in all areas

Activities

• Fitness centre
• Spa and wellness centre (additional charge)
• Massage (additional charge)
• Canoeing
• Hiking
• Spa facilities
• Spa/wellness packages
• Back massage
• Neck massage
• Foot massage
• Couples massage
• Hand massage
• Full body massage
• Fitness
• Walking tours
• Themed dinner nights
• Tour or class about local culture (additional charge)
• Live sport events (broadcast)

Services

• Meeting/banquet facilities (additional charge)
• 24-hour front desk
• Barber/beauty shop
• Express check-in/check-out
• Fax/photocopying (additional charge)
• Luggage storage
• Shared lounge/TV area
• Daily housekeeping

Food & Drink

• Restaurant
• Bar
• Snack bar
• Special diet menus (on request)
• Wine/champagne (additional charge)
• Coffee house on site

Internet

• Internet services
• WiFi
• Free WiFi

Outdoors

• Garden
• Terrace
• Sun terrace
• Outdoor furniture

Parking

• Parking
• Parking on site
• Private parking

Accessibility

• Wheelchair accessible
• Lower bathroom sink

Reception services

• Invoice provided

Safety & security

• 24-hour security
• Key card access
• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• Access to health care professionals

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• All plates, cutlery, glasses and other tableware have been sanitized
• Breakfast takeaway containers