Hôtel Martinez in The Unbound Collection by Hyatt

General

• Pets allowed
• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Lift
• Safety deposit box
• Soundproof rooms
• Air conditioning
• Designated smoking area
• WiFi available in all areas

Activities

• Fitness centre
• Spa and wellness centre (additional charge)
• Massage (additional charge)
• Private beach area (additional charge)
• Water sport facilities on site (additional charge)
• Beachfront
• Beauty Services
• Facial treatments
• Waxing services
• Make up services
• Hair treatments
• Manicure
• Pedicure
• Hair cut
• Hair colouring
• Hair styling
• Body treatments
• Body scrub
• Back massage
• Neck massage
• Foot massage
• Couples massage
• Head massage
• Hand massage
• Full body massage
• Fitness
• Beach

Services

• Room service
• Meeting/banquet facilities (additional charge)
• 24-hour front desk
• Business centre
• Laundry (additional charge)
• Express check-in/check-out
• Valet parking
• Car hire
• Fax/photocopying
• Luggage storage
• Concierge service
• Private check-in/check-out
• Pet basket
• Pet bowls

Food & Drink

• Restaurant
• Bar
• Breakfast in the room
• Special diet menus (on request)
• Kid meals (additional charge)
• Wine/champagne (additional charge)
• Fruits (additional charge)

Internet

• Internet services
• WiFi
• Free WiFi

Outdoors

• Garden
• Terrace
• Outdoor pool (additional charge)
• Outdoor pool (all year) (additional charge)

Parking

• Parking
• Private parking
• Street parking
• Accessible parking

Pool and wellness

• Heated pool
• Sun loungers or beach chairs
• Sun umbrellas (additional charge)
• Swimming pool
• Swimming Pool

Reception services

• Invoice provided

Safety & security

• 24-hour security
• Key access
• Key card access
• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests
• First aid kit available
• Face masks for guests available

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Mobile app for room service
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized