Hôtel Madeleine Plaza

General

• Pets allowed
• Non-smoking rooms
• Family rooms
• Lift
• Safety deposit box
• Soundproof rooms
• Heating
• Non-smoking throughout
• Air conditioning
• WiFi available in all areas

Activities

• Tennis court
• Massage (additional charge)
• Beauty Services
• Facial treatments
• Waxing services
• Make up services
• Hair treatments
• Manicure
• Pedicure
• Hair cut
• Hair colouring
• Hair styling
• Body treatments
• Body scrub
• Body wrap
• Light therapy
• Back massage
• Neck massage
• Foot massage
• Couples massage
• Head massage
• Hand massage
• Full body massage
• Stand-up comedy
• Movie nights
• Walking tours
• Bike tours (additional charge)
• Themed dinner nights
• Tour or class about local culture (additional charge)
• Cooking class
• Live music/performance

Services

• Room service
• 24-hour front desk
• Business centre
• Babysitting/child services (additional charge)
• Laundry (additional charge)
• Dry cleaning (additional charge)
• Barber/beauty shop
• Ironing service (additional charge)
• Car hire
• Tour desk
• Fax/photocopying (additional charge)
• Luggage storage
• Concierge service
• Private check-in/check-out
• Shuttle service (additional charge)
• Daily housekeeping
• Grocery deliveries (additional charge)
• Shuttle service

Food & Drink

• Bar
• Breakfast in the room
• Snack bar
• Kid meals (additional charge)
• Wine/champagne (additional charge)
• Fruits (additional charge)
• Coffee house on site

Internet

• Internet services
• WiFi
• Free WiFi

Reception services

• Invoice provided

Entertainment and family services

• Board games/puzzles

Safety & security

• 24-hour security
• Key card access
• Security alarm
• Smoke alarms
• CCTV in common areas
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Hand sanitizer in guest accommodation and key areas
• First aid kit available
• Access to health care professionals

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized