Hotel de la Cité & Spa MGallery 
Hotel
Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is available. Classic or Provencal-style decoration and an iPod docking station feature in all of the guest rooms at Hotel de la Cite. Some rooms have a balcony with views of the city. Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine at the Michelin-starred Barbacane restaurant or enjoy a cocktail in the bar. Guests can go wine tasting in the on-site cellar or organise a river cruise at the 24-hour reception. The hotel has a shuttle service and a valet service available for guests using the private car park. Carcassonne Train Station is 2.4 km from the property. Narbonne is 61 km away. Parking is available on site for an additional charge. - no ipod docking station in rooms - no brasserie and summer restaurant but an bar in the garden during summer where we can eat tapas with a view on the remparts - no wine tasting in the on-site cellar
TripAdvisor Traveller Rating:
PROS
- Close to Saint-Nazaire
- Airport shuttle
- Outdoor swimming pool
- Garden
- Gourmet restaurant
- Some rooms have a balcony
CONS
- Basic breakfast
Rooms and rates
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Rate per night for the cheapest room available
Available
Not Available
*Package of minimum 2 nights or more
Rate per night for the cheapest room available
Available
Amenities
Important information
The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has a shuttle service and a valet service available for guests. Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Hotel Amenities and Services
General
- Pets allowed
- Non-smoking rooms
- Family rooms
- Lift
- Safety deposit box
- Soundproof rooms
- Heating
- Allergy-free room
- Non-smoking throughout
- Air conditioning
- WiFi available in all areas
Activities
- Spa and wellness centre (additional charge)
- Massage (additional charge)
- Hammam (additional charge)
- Evening entertainment
- Beauty Services
- Facial treatments
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/relaxation area
- Spa/wellness packages
- Back massage
- Neck massage
- Foot massage
- Hand massage
- Full body massage
- Temporary art galleries
- Tour or class about local culture (additional charge)
Services
- Room service
- Meeting/banquet facilities (additional charge)
- 24-hour front desk
- Laundry (additional charge)
- Dry cleaning (additional charge)
- Ironing service (additional charge)
- Fax/photocopying (additional charge)
- Luggage storage
- Concierge service
- Private check-in/check-out
- Daily housekeeping
- Pet bowls
Food & Drink
- Restaurant
- Bar
- Breakfast in the room
- Snack bar
- Special diet menus (on request)
- Kid meals (additional charge)
- Wine/champagne (additional charge)
- Fruits (additional charge)
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Garden
- Terrace
- Outdoor pool
- Sun terrace
- Outdoor pool (seasonal)
Parking
- Parking
- Private parking
- Accessible parking
Pool and wellness
- Pool with view
- Heated pool
- Shallow end
- Sun loungers or beach chairs
- Sun umbrellas
- Fence around pool
- Swimming pool
- Swimming Pool
Reception services
- Invoice provided
Entertainment and family services
- Board games/puzzles
Safety & security
- 24-hour security
- Key card access
- Security alarm
- Smoke alarms
- CCTV in common areas
- Fire extinguishers
Safety features
- Staff follow all safety protocols as directed by local authorities
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Hand sanitizer in guest accommodation and key areas
- First aid kit available
- Access to health care professionals
- Face masks for guests available
Physical distancing
- Cashless payment available
- Physical distancing rules followed
Cleanliness & disinfecting
- Use of cleaning chemicals that are effective against Coronavirus
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- Physical distancing in dining areas
- Food can be delivered to guest accommodation
- All plates, cutlery, glasses and other tableware have been sanitized
Location
Area Attractions
- 4.5 km : Carcassonne Airport (CCF)
Nearest hotels
- 120 m : Hôtel Le Donjon Cœur de La Cité Médiévale
Excellent, 4
from €116/night - 360 m : Hôtel du Château & Spa Teritoria
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from €126/night - 390 m : Hotel Du Pont Vieux
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from €87/night - 480 m : B&B Bloc G
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from €101/night - 600 m : Mercure Carcassonne La Cité
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from €103/night
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
