Hôtel Le Donjon Cœur de La Cité Médiévale

Hotel
2 Rue Du Comte Roger, La Cité - 11000 Carcassonne - France Show map

10 photos

TripAdvisor Traveller Rating:

Excellent, 4
Based on 1766 traveller reviews

PROS

  • 2 minutes walk from Saint-Nazaire
  • Good location
  • Historical area
  • Garden
  • Very clean

CONS

  • Soundproofing not very good

Rooms and rates

Enter dates to see rates

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December 2024
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RUB 22034*
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RUB 15939
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RUB 13595*
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RUB 14181

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RUB 13595*
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RUB 14181
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RUB 15353
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RUB 16525*
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RUB 15353*
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Rate per night for the cheapest room available

Available

Not Available

*Package of minimum 2 nights or more


Rate per night for the cheapest room available

Available

Amenities

Important information

The address of the car park is: 32 Chemin des Ourtets, 11000, Carcassonne. The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has 2 car parks that are located outside the city walls. Guests arriving between 13:00 and 20:00 can be greeted at the car park. Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel. The hotel has a shuttle service and a valet service available for guests using the hotel's paid parking.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Hotel Amenities and Services

General

  • Pets allowed
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Safety deposit box
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • WiFi available in all areas

Activities

  • Tour or class about local culture (additional charge)

Services

  • Room service
  • Meeting/banquet facilities (additional charge)
  • 24-hour front desk
  • Babysitting/child services (additional charge)
  • Laundry (additional charge)
  • Dry cleaning (additional charge)
  • Ironing service (additional charge)
  • Express check-in/check-out
  • Fax/photocopying (additional charge)
  • Luggage storage
  • Daily housekeeping
  • Pet bowls

Food & Drink

  • Restaurant
  • Bar
  • Breakfast in the room
  • Wine/champagne (additional charge)

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Garden
  • Terrace
  • Outdoor furniture

Parking

  • Parking
  • Private parking
  • Accessible parking

Reception services

  • Invoice provided

Safety & security

  • 24-hour security
  • Key card access
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers

Safety features

  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Access to health care professionals

Physical distancing

  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized

Location

Area Attractions

  • 4.6 km : Carcassonne Airport (CCF)

Nearest hotels


Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.

Reviews

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