Novotel Suites Clermont Ferrand Polydome

General

• Pets allowed
• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Lift
• Safety deposit box
• Soundproof rooms
• Heating
• Air conditioning
• Designated smoking area
• WiFi available in all areas

Activities

• Fitness classes

Services

• Room service
• Meeting/banquet facilities (additional charge)
• 24-hour front desk
• Business centre
• Dry cleaning (additional charge)
• Fax/photocopying (additional charge)
• Luggage storage
• Vending machine (drinks)
• Vending machine (snacks)
• Daily housekeeping

Food & Drink

• Bar
• Snack bar
• Wine/champagne (additional charge)
• Coffee house on site

Internet

• Internet services
• WiFi
• Free WiFi

Outdoors

• Terrace
• Sun terrace
• Outdoor furniture

Parking

• Parking
• Parking on site
• Private parking
• Parking garage
• Accessible parking

Accessibility

• Wheelchair accessible
• Toilet with grab rails

Reception services

• Invoice provided

Safety & security

• 24-hour security
• Key card access
• Security alarm
• Smoke alarms
• CCTV in common areas
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• First aid kit available
• Access to health care professionals
• Face masks for guests available

Physical distancing

• Cashless payment available
• Physical distancing rules followed

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• Delivered food is securely covered