Mercure Carcassonne La Cité

General

• Pets allowed
• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Lift
• Safety deposit box
• Soundproof rooms
• Heating
• Allergy-free room
• Non-smoking throughout
• Air conditioning
• WiFi available in all areas

Activities

• Fitness

Services

• Room service
• Meeting/banquet facilities (additional charge)
• 24-hour front desk
• Babysitting/child services (additional charge)
• Laundry (additional charge)
• Dry cleaning (additional charge)
• Ironing service (additional charge)
• Fax/photocopying (additional charge)
• Luggage storage
• Daily housekeeping
• Pet basket
• Pet bowls

Food & Drink

• Restaurant
• Bar
• Breakfast in the room
• Special diet menus (on request)
• Kid meals (additional charge)
• Wine/champagne (additional charge)
• Fruits (additional charge)

Internet

• Internet services
• WiFi
• Free WiFi

Outdoors

• Garden
• Terrace
• Outdoor pool
• Sun terrace
• Outdoor pool (seasonal)
• Outdoor furniture

Parking

• Parking
• Free parking
• Parking on site
• Private parking
• Accessible parking

Accessibility

• Wheelchair accessible
• Toilet with grab rails
• Higher level toilet
• Lower bathroom sink

Pool and wellness

• Pool with view
• Pool bar
• Shallow end
• Sun loungers or beach chairs
• Sun umbrellas
• Fence around pool
• Swimming pool
• Swimming Pool

Reception services

• Invoice provided

Safety & security

• 24-hour security
• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• First aid kit available
• Access to health care professionals
• Face masks for guests available

Physical distancing

• Cashless payment available
• Physical distancing rules followed

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation