Holiday Inn Express Arras an IHG Hotel

General

• Pets allowed
• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Lift
• Safety deposit box
• Heating
• Air conditioning
• Designated smoking area
• WiFi available in all areas

Activities

• Fitness centre
• Golf course (within 3 km) (additional charge)
• Children's playground
• Darts
• Fitness
• Live sport events (broadcast)

Services

• Meeting/banquet facilities (additional charge)
• 24-hour front desk
• Business centre
• Laundry (additional charge)
• Ironing service (additional charge)
• Packed lunches
• Fax/photocopying (additional charge)
• Luggage storage
• Vending machine (drinks)
• Vending machine (snacks)
• Shared lounge/TV area
• Daily housekeeping
• Pet bowls

Food & Drink

• Bar
• Snack bar
• Special diet menus (on request)
• Wine/champagne (additional charge)
• Fruits
• Coffee house on site

Internet

• Internet services
• WiFi
• Free WiFi

Outdoors

• Terrace
• Sun terrace
• Outdoor furniture

Parking

• Parking
• Parking on site
• Accessible parking

Reception services

• Invoice provided

Entertainment and family services

• Indoor play area

Safety & security

• 24-hour security
• Key card access
• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Hand sanitizer in guest accommodation and key areas
• First aid kit available
• Face masks for guests available

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Use of cleaning chemicals that are effective against Coronavirus
• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Property is cleaned by professional cleaning companies
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation
• All plates, cutlery, glasses and other tableware have been sanitized
• Breakfast takeaway containers