Best Western Hôtel De La Cité & Spa

General

• Pets allowed
• Non-smoking rooms
• Facilities for disabled guests
• Family rooms
• Lift
• Safety deposit box
• Soundproof rooms
• Heating
• Non-smoking throughout
• Air conditioning
• WiFi available in all areas

Activities

• Sauna (additional charge)
• Fitness centre
• Golf course (within 3 km) (additional charge)
• Spa and wellness centre (additional charge)
• Massage (additional charge)
• Table tennis
• Hot tub/Jacuzzi (additional charge)
• Hammam (additional charge)
• Spa facilities
• Spa lounge/relaxation area
• Spa/wellness packages
• Fitness
• Fitness/spa locker rooms

Services

• Meeting/banquet facilities (additional charge)
• 24-hour front desk
• Business centre (additional charge)
• Express check-in/check-out
• Fax/photocopying (additional charge)
• Luggage storage
• Daily housekeeping

Food & Drink

• Bar
• Breakfast in the room
• Snack bar
• Wine/champagne (additional charge)

Internet

• Internet services
• WiFi
• Free WiFi

Outdoors

• Garden
• Terrace
• Outdoor pool
• Outdoor pool (seasonal)
• Outdoor furniture

Parking

• Parking
• Free parking
• Parking on site
• Private parking
• Accessible parking

Accessibility

• Wheelchair accessible
• Toilet with grab rails
• Higher level toilet
• Lower bathroom sink

Pool and wellness

• Heated pool
• Sun loungers or beach chairs
• Sun umbrellas
• Swimming pool
• Swimming Pool

Reception services

• Invoice provided

Entertainment and family services

• Board games/puzzles

Safety & security

• 24-hour security
• Key card access
• Security alarm
• Smoke alarms
• CCTV in common areas
• CCTV outside property
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery such as printed menus, magazines, pens, and paper removed
• Hand sanitizer in guest accommodation and key areas
• Process in place to check health of guests

Physical distancing

• Contactless check-in/check-out
• Cashless payment available
• Physical distancing rules followed
• Screens or physical barriers placed between staff and guests in appropriate areas

Cleanliness & disinfecting

• Linens, towels and laundry washed in accordance with local authority guidelines
• Guest accommodation is disinfected between stays
• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas
• All plates, cutlery, glasses and other tableware have been sanitized